Thursday, August 26, 2010

Lecture 6 :- Understanding : Driving forces

Strategic Management:


 
Understanding : Driving Forces,Strategic Group Mapping &Key Success Factors

 
Factors driving Industry Change …

 
All industries are characterised by trends and new development that gradually or speedily produce changes important enough to require a strategic response from participating firms.

 
Also Industries go thru a life cycle changes- its difference stages and hence the Industry change….but it is far from complete

 
There are more causes…..that need to be identified and their impact to be understood.

 
The Concept of Driving Force:

 
Industry conditions change because important forces are driving industry participants (competitor, customer, or suppliers) to alter their actions; the driving forces in an industry are the major underlying causes of changing industry and competitive conditions- they have the biggest influence on how the industry landscape will be altered. Some originate in the outer ring of macro-environment and some originate from the inner ring.

 
Driving forces Analysis:

 
  1. Identifying what the driving forces are
  2. Assessing whether the drivers of change are, on the whole, acting to make the industry more or less attractive 
  3. Determining what strategy changes are needed to prepare for the impact of the driving forces

 
Identifying an Industry’s Driving Forces:

 
1) Emerging new internet Capabilities and Applications 
Got into every days biz operation and social fabric of life all across the world.

Increasing internet usage & Speed->Growing internet shopping

Companies using online technology

Collaborate closely with suppliers and streamline their supply chain

Revamp internal operations and squeeze our cost saving

Manufacturer-> website-> Direct customers.

All Biz->Extend Geographical Reach

Low cost increases the no. of online rival and hence the compitition of online v/s brick and mortar sellers.

Internet gives customer-> Power to research the product offering and shop the market for the best Value.

untig Ability of Consumer to download Music from internet has reshaped traditional music retailers

  • Emails has eroded fax services and first class mail delivery revenues of govt postal services world wide
  • Videoconferencing has eroded the demand of biz travels
  • Online cources offering have the potential of revolutionise higher education
Internet will feature faster speed, dazzling applications and over a billion connected gadgets performing an array of functions thus driving firther industry and competitive changes

 
Internet related impacts vary from industry to industry

 

2) Increasing Globalisation:

 
Competition begin to shift from regional & national focus to an inernational or global focus
Industry members begin seeking out customers in foreign market
Production activities begin to migrate to countries where costs are lowest
Global competition really starts when one or more ambitious Companies precipitate a race for world wide market leadership.

 
Globalization happens:-

 
  • Blossoming of customer and demand in more and more countries
  • Action of govt to reduce the trade barrier .Europe,Latin America and Asia
  • Significant difference in labour cost ->locate plant e.g China, india , Singapore, Maxico and Brazil ¼ of those in US, Germany and Japan

 
Eg.Industires :- Credit Card, CellPhone, Digital Camera, Golf and Ski Equipment, Motor Vehicles, Steel, Petrolium, Personal Computers, Vedio Games, Public Accounting and Text Publishing….

 

 
3)   Changes in an Industry Long Term Growth Rate.

 
Shift in industry growth or are driving force for industry change, affecting the balance between industry supply and buyer demand, entry and exit of the firms

 
Increase in buyers demand triggers a race among established firms and new comers to capture the new sales opportunities, in turn will launch offensive strategies to broaden customer base and grow significantly

 
Decrease or slow down in rate at which demand is growing firms fight for their market share

 
If industry sales suddenly turns flat competition itencify, consolidation takes shapes by mergers and acquisations,

 
Stagnating sales forces both weak and strong firms to sell their biz to those who elect to stick-> forces to close inefficient plants and retrench to small prod base…

 

4)     Changes in who buys the Product and how they use it:

 
Shift in buyer demographics-New ways of using product- firms broaden or narrow their product line-diff sales & promotion…

 
Downloading Music From Internet-Storing Music Files on HD & PC, Burning CD-forced to reexamin the traditional music stores-also have stimulated the sales of Disc burners and blank discs.

 
PC & Internet- Banks to expand their electronics bill payment services and retailers to move more of their customer services online

 


 
5)    Product Innovation:

 
Rivals racing to be first to introduce the new product or product enhancement after another.

 
Competition changes->attracting more 1st time buyers ->Rejuvenating ind growth, creating wider or narrow prod differentiation.

 
Strong market position of Successful innovators at the cost of slow innovators

 
Eg. Degital Cameras, Golf Glub, Video games, Toys and Prescription Drugs.

 


 
6)     Technology Change & Manufacturing Process Innovation

 
Advances in the technology can dramatically alter an industry’s landscape.

 
Gives birth to new and better products at lower costs opening up new industry frontier.

 
Identifying an Industry’s Driving Forces: Technology change contd..

 
Eg.

 
  • Internet based phones are stealing large number of customers from using traditional telepone co world wide( high cost technology, hard weird connections via overheads and underground telephone lines
  • Flat screen technology are killing CRT monitors
  • LCD and Plasma screen tech are driving CRT tech further
  • Digital tech driving huge change in camera and film industry
  • MP3 technology is transforming how people listen to music.

 

 7) Marketing Innovation :
Successful in introducing new ways to MARKET their products: 
  • Spark a burst in buyer interest
  • Widen industry demand
  • Increase product differentiation
  • Lower unit cost

Any or all of which can alter the competitive position of rival firm

Eg.

On line marketing of Electronics goods

Music artist mkting their own website V/s contract with recording Studios….

 

 

 
8) Entry or Exit of Major Firms

 
Entry of one or more foreign co. into a geographic market once dominated by domestic firms shakes up the competitive scenario.

 
Pushes the competition to new direction

 
Bring in new rules of competiting

 

 

 
Exit:- Reduces the no of mkt leaders, dominance of existing players and rush to capture existing firm’s customers.

 
9) Diffusion of Technical Know how across more companies and more countries.

 
As the knowledge spreads, the competitive advantage of existing firm originally possessing it erodes.

 
It happens thru Scientific Journals, Trade Publications, On site Plant tours, Word of mouth, Employees Migration, and internet sources

 
Tehnology knowledge license / Royaltee fees

 
Cross border technology transfer has made the once domestic industries of automobile, tires, consumer electronics, telecommunication and computers truly global

 
10) Change in cost and efficiency

 
Widening or shrinking differences in the costs among key compititors tend to dramatically alter the state of compitition

Low cost fax and e mail put mounting pressure on the ineffecient and high cost operation of Postal Dept.

Shrinking cost of differences in producing multifeatured mobiles is turning the mobile phone market into comodity business and making more buyers to base Price as their Purchase decision

 
11) Growing buyer preferences for differentiated products instead of a commodity product

 
When buyers taste and preferences start to diverge, sellers can win a loyal following by providing different vairants and taste then the compotitors.

 
Eg.

 
  • Beer
  • Automobile

 
12) Reduction in uncertainty and Business Risk.


 An emerging industry is typically characterised by much uncertainty and risk in terms of time and efforts required to coverup with the investments.
Emerging industries tend to atract only risk-taking entrepreneurial companies. over time how ever, if the business model of industry pioneers proves profitable and market demand for the product appears durable, more conservative firms are usually enticed to enter the market. Often the later enterants are large & financially strong looking to invest into attractive growth industry.
 
Low biz risk and less industry uncertainty also affect competition in international market.  In the early stage the co. enters foreign mkt with a conservatie approach with less risky strategies like exporting, licensing, joint marketing agreement and JV with local companies. 
As time goes and the co accumulates experience, it starts moving boldly and independently making acquisitions, constructing their own plantss, puting their own sales and mkting capabilities to build strong competitive position...
 
13)    Regulatory Influence and government Poliy Changes.
Govt regulatory actions can often forces significant changes in industry practices and strategic approaches.
Deregulation has proved to be a potent pro competitive force in the airline, banking, natural gas, telecommunications,  and electric utility industries.
Govt  efforts to reform MEDICARE and HEALT Insurance have become potent driving forces in the health care industry.
 
14)    Changing Societal Concerns, attitudes and life styles...
 

 

 

 

 

 

Friday, August 20, 2010

TEST-1 Questions , Result & Note.

Test Questions:
                                                                                                                                         Marks.
Q.1   Explain Various tools for Building Core Competencies.                                       (20)
Q.2.  What are the different types of Stake holders and their Significance in maintaining relationship by the firms.                                                                                                  (20)
Q.3.Explain I/O and Resource based Model for Above Average Return                     (20)



Result:-
Note:-
  • All the Students who have not appeared for the test need to submit the hand writen Solution of the above Test on Monday i.e. 23rd without fail. 
  • Also note that the details of Absent Candidates are getting registered for -ve Marks for the Final Valuation.

Tuesday, August 17, 2010

Lecture 4 & 5:The Internal Organization: Resources, Capabilities, Core Compatancies & Competitive Advantage

The Strategic Management Process

The Internal Organization:
Resources, Capabilities, Core Competencies and Competitive Advantages

Overview: Eight content areas

  1. Importance of understanding internal organization 
  2. Value: Definition and importance
  3. Tangible vs intangible resources
  4. Capabilities: Definition and development
  5. Core competencies: Criteria (N=4)
  6. Value Chain Analysis
  7. Outsourcing: Definition and “why?”
  8. Importance of internal organization assessment

CASE : Innovation vs. Efficiency: 3M

 Diversified technology into 6 business segments.Historically: Commitment to innovation. Slogan: The Spirit of Innovation. That’s 3M.Relied on skills of scientists and engineers.Historically 1/3 annual sales from products introduced into marketplace in most recent 5 yrs. 30-plus core technologies basis for > 55,000 products 
Changing times: by mid-2007 only 25% sales earned from products introduced over previous 5 yrs – why?

Leadership:1

CEO McNerney (formerly of GE) implemented Six-Sigma, a management technique to decrease product defects and increase efficiency.Six Sigma doesn’t lend itself to creativity / innovation, something imperative in the R&D arena.
Six Sigma

Focuses on actions to define, measure, analyze, improve and control – efficiency


Leadership:2 
New CEO Buckley – a reenergization of R&D



1.Importance of internal organization assessment

Analyzing the Internal Organization (IO)
  1. Context of Internal Analysis 
    • ‘Global mind-set’ 
      • Ability to study an internal environment in ways that do not depend on the assumptions of a single country, culture, or context
    • Analyze firm’s portfolio of resources and bundle heterogeneous resources and capabilities
      • Understand how to leverage these bundles
    • An organization's core competencies creates and sustains its competitive advantage




    • Figure

  2. Creating Value 

    • By Exploiting core competencies or competitive advantage, firms creates VALUE for customers


    • Value: measured by a product's performance characteristics and by its attributes for which customers are willing to pay

    • Firms wt Competitive advantage offers better value to customers then the value that competitor provides.

    • Value created by innovatively bundling and leveraging their resources and capabilities

    • Firms UNABLE to creatively do so..create value for customer but suffer performance decline.e.g.GM Visual DesignDurability, reliability,Milage & low cost.

  3. The Challenge of Analyzing the IO

    • Strategic decisions that the Mgrs take about the components of their firms IO are non-routine, have ethical implications and influence the organization’s above-average returns

      • Involves identifying, developing, deploying and protecting firms’ resources, capabilities and core competencies

      • Evidences suggest that one-half of org decisions fail

      • Misidentifying Capabilities as core competencies but does not create Competitive advantage e.g. Polaroid Corporation.

    • Managers face uncertainty on many fronts --

      • Proprietary technologies

      • Changes in economic and political trends, societal values and shifts in customer demands

      •  Environment – increases complexity .e.g. Gregory H.Boyce –CEO of PEABODY Engg.Corp.-World Largest COAL Co.- Dirty Fuel

    • Intra-organizational conflict

      • Due to decisions about core competencies and how to nurture them

 Conditions Affecting Managerial Decisions About Resources, Capabilities, and Core Competencies



Resources, Capabilities and Core Competencies

Competitive Advantage (CA) foundation includes :
  • Resources
    • Bundles to created organizational capabilities
    • Tangible and intangible
  • Capabilities
    • Source of a firm’s core competencies and basis for CA
    • Purposely integrated to achieve a specific task/set of tasks
  • Core Competencies
    • Capabilities that serve as a source of CA for a firm over its rivals
    • Distinguish a company from its competitors – the personality

Tangible Resources:-
  • Assets that can be seen, touched and quantified
  • Value of Tangible Resources can be established thru financial Statements
  • Value of Tangible Resources is constrained bcoz they are hard to liverage
    • i.e.Same plane at 5 different routes at same time

 Examples:

  •  equipment, 
  • facilities,  
  • distribution centers,
  • formal reporting structures

 Tangible resources fig 
Intangible

  •  Assets rooted deeply in the firm’s history, accumulated over time
  • In comparison to ‘tangible’ resources, usually can’t be seen or touched
  • Examples:
    • knowledge,
    • trusts, 
    • organizational routines,
    • capabilities,
    •  innovation,
    • brand name,
    • reputation
Intangible Resources chart:


Building Core Competencies: Criteria and Value Chain Analysis
Fig BCC



1.Four specific criteria of Sustainable CA
  • Valuable
  • Rare
  • Costly-to-imitate
  • Nonsubstitutable capabilities

Competitive consequences include
  • Disadvantage, parity, temporary advantage and sustainable advantage

Performance implications include returns

  • Above, below or average

Out come of combinations of the Criteria for Sustainable CA
chart:


2.Value Chain Analysis
  • Primary activities
    • Involved with product’s physical creation, sales and distribution to buyers, and service after the sale
      • Service, marketing/sales, outbound/inbound logistics and operations

  •  Support activities
    • Provide assistance necessary for the primary activities to take place
    • Includes firm infrastructure, HRM, technologies development and procurement

The Basic Value Chain Chart:

Outsourcing

Definition: Purchase of a value-creating activity from an external supplier

  • Effective execution includes an increase in flexibility, risk mitigation and capital investment reduction
  • Trend continues at a rapid pace
  • Firms must outsource activities where they cannot create value or are at a substantial disadvantage compared to competitors
Can cause concerns

  • Usually revolves around innovative ability and loss of jobs

Competencies, Strengths, Weaknesses and Strategic Decisions

  • Firms must identify their strengths and weaknesses
  • Appropriate resources and capabilities needed to develop desired strategy and create value for customers/other stakeholders
  • Tools (I.e., outsourcing) can help a firm focus on core competencies as the source for CA
  • Core competencies have potential to become core rigidities
    • Competencies emphasized when no longer competitively relevant can become a weakness
  • External environmental conditions and events impact a firm’s core competencies

 ....Thanks

Lecture 3- Exploring External Enironment : Competiting and Opportunities

Strategic Management:
Module 1:
Lecuture 3-4: The External Environment:
Opportunities, Threats, Industry Competition and Competitor Analysis
 
Overview: Six content areas
  1. The firm’s External environment
  2. General and industry environment
  3. External environment analysis process activities
  4. Porter’s 5 Competitive Forces
  5. Strategic groups: Definition and influence
  6. Competitors and intelligence collection methods

 

 
CASE-Wal-Mart
Environmental Pressures:
Emerged from a small-town in Arkansas, USA. Slogan: EVERYDAY LOW PRICES.Based on cost leadership strategy. Since 2005 growth formula not as effective.In 2006, U.S. division saw 1.9% gain in same-store sales – worst performance ever
WHY? COMPETITION (Target, Costco, Kroger, Safeway): growing 2 – 5 times faster than WM
WM plagued by many problems including (but not limited to) employee-related, environmentalists
and external gov’t/political entities

 
1.   External Environment: General /, Industry and Competitor

 

 

 
The General Environment / The Macro Environment…

 
The broader society dimensions that influence an industry and the firms within it Grouped into 6 dimensions OR ‘environmental segments’ Each segment composed of elements

 

 
2.The General Environment :-
It categorizes environmental influences into six main types Segments & Elements
  1. Demographic Segment
  2. Economic segment
  3. Political / Legal Segment
  4. Socio Culture Segment
  5. Technological Segment
  6. Global Segment
1 Demographic Segment
  • Population Size
  • Age Structure
  • Geographic Distribution
  • Ethnic Mix
  • Income Distribution
2. Economic Segment
  • Inflation rates
  • Interest rates
  • Trade deficits or surpluses
  • Budget deficits or Surpluses
  • Personal savings rate
  • Business savings rates
  • Gross domestic products

 
3. Political / Legal Segment
  • Antitrust laws
  • Taxation laws
  • Deregulation philosophies
  • Labour training laws
  • Educational philosophies and policies

 
4. Socioculture Segment
  • Women in the workforce
  • Workforce diversity
  • Attitudes about the quality of work life
  • Concerns about the environment
  • Shift in work and career preferences
  • Shifts in preferences regarding products and services characteristics.
5. Technological Segment
  • Product innovations
  • Applications of knowledge
  • Focus of private and govt supported R&D Expenditure
  • New communication technology
6. Global Segment
  • Important political events
  • Critical global markets
  • Newly industrialized countries
  • Different cultural and institutional attributes.
 Industry Environment
Set of factors directly influencing
A firm’s competitive actions/responses
Relates to Porter’s 5 Forces – see upcoming slides
Competitor analysis: gather and interpret competitor information
Competitor Environment
Gives details about
A firm’s direct and indirect competitors
The competitive dynamics expected to impact a firm's efforts to generate above-average returns

 
3.External Environment Analysis

 
Opportunity
General environment condition that, if exploited, helps a company achieve strategic competitiveness

Threat
General environment condition that may hinder a company's efforts to achieve strategic competitiveness

 

 
4 components of External Environment
  • Scanning :      Identifying early signals of enviromental changes and trends
  • Monitoring :   Detecting meaning through ongoing observations of enviromental changes and trends
  • Forecasting:   Developing projections of anticipated outcome based on monitered changes and trends

  • Assessing:      Determing the timing and importance of environmental changes and trends for firms        strategies and their management
Industry Environment Analysis

 
Industry
Definition: Group of firms producing products that are close substitutes
Industry environment, in comparison to the general environment, has more direct effect of firm’s
Strategic competitiveness and Above-average returns.

 
Intensity of industry competition and industry’s profit potential are a function of 5 forces
4.The Five Forces of Competition Model : Porter’s 5 Forces

 

 

 
  • (1/5)New entrants
    • Can threaten market share of existing competitors
    • May bring additional production capacity
    • Function of two factors
                  Barriers to entry
    • Economies of scale
    • Product differentiation
    • Capital requirements
    • Switching costs
    • Access to distribution channels
    • Cost disadvantages independent of scale
    • Gov’t policy
2: Expected retaliation

 
  • 2/5: Bargaining power of suppliers
They are powerful when …
1. Few large companies and more concentrated than the industry to which they sell
2. No substitutes
3. Industry firms not significant customer to supplier gp
4. Supplier’s goods are critical to buyer’s success
5. High switching costs due to effectiveness of supplier’s products
6. Threat of forward integration

 

 
  • 3/5: Bargaining power of buyers
They are powerful when …
1. Purchase large portion of industry’s total output
2. Product sales accounts for significant seller annual revenue
3. Low switching costs (to other industry product)
4. Industry products are undifferentiated or standardized and threat of backward integration

 

 
4/5: Threat of substitute products
Goods or services outside of given industry perform same or similar functions (I.e., sugar vs. sugar substitute such as NutraSweet)

 

 
5/5: Intensity of Rivalry Among Competitors
  1. Numerous or equally balanced competitors
    • Firms are generally aware about their competitor and no firm can act without eliciting responces and conteraction would be there..
  2. Slow industry growth
    • Growing Mkt: Less Pressure to take the customer from compititors but ...
    • In No Growth market: Intense battle to increase mkt share by attacking Compititors Mkt share
  3. High fixed costs or high storage costs:
    • When fixed cost account for a large part of total cost companies tries of MAXIMISE their productive capacity to spread cost across a large volume of output.
    • When many firms maximise their capacity, excess capacity is created on an industry wide basis.
    • To reduce the inventory, firms typically cut prices of their products and offer rebate and special discounts to intencify the compitition e.g. Automobile Industry
    • Perisbable good lose their value rapidly with the time and as the inventory grow, productrs of perishabe good
  4.  Lack of differentiation or low switching costs
    • Firms with product differentiation have less rivalry and low competition
    • However when buyer view it as a Commodities, rivalry intensifies
    • Eg.Personal computers Dell, HP and other manufacturers 
  5. High strategic stakes
  6. High exit barriers
    • 1. Specialized assets
    • 2. Fixed costs of exit (i.e., labor agreements)
    • 3. Strategic interrelationships (i.e., one business depends on another)
    • 4. Emotional barriers (i.e., loyalty to employees, etc.)
    • 5. Government and social restrictions

 
5.Strategic Groups
Def:-Strategic Groups
Set of firms emphasizing similar strategic dimensions to use a similar strategy
Implications:
Because firms within a group compete (offer similar products) rivalry can be intense – the greater the rivalry the greater the threat to each firm’s profitability
Strengths of the 5 forces differs across strategic groups
The closer the strategic groups, in terms of strategy, the greater the likelihood of rivalry

Competitor analysis and organization response:
  1. What drives competitors: Shown by organization's future objectives
  2. What the competitor is doing and can do : Revealed in organization's current strategy
  3. What the competitor believes about the industry:Shown in organization's assumptions
  4. What the competitor’s capabilities are :Shown by organization's strengths and weaknesses
Competitor Analysis Components


Competitor intelligence
Set of data and information the firm gathers to better understand and anticipate competitors' objectives, strategies, assumptions, and capabilities

Follow ethical practices when gathering competitor intelligence
  • Obtain public information
  • Attend trade fairs and shows and collect brochures, view exhibits, listen to their discussions
Some practices may be legal, but unethical
Unethical tactics can include
  • Blackmail
  • Trespassing
  • Eavesdropping
  • Stealing drawings, samples or documents

Saturday, August 7, 2010

Lecture 1(5th Aug 2010) Lecture 2(6th Aug 2010)

Strategic Management:
  Module 1:  Strategic Management
  Session 1:  Introduction
          Overview:  Eight content areas
  1. Nature of Competition
  2. The 21st Century Competitive Landscape
  3. I/O Model of Above-Average Returns (AAR)
  4. Resource-Based Model of AAR
  5. Strategic Vision and  Mission
  6. Stakeholders
  7. Strategic Leaders
  8. The Strategic Management Process
Nature of Competition:  Boeing vs. Airbus
Boeing
Historically a global leader in airplane manufacturing
Revenue from commercial aircraft division & gov’t contracts
Regained supremacy in 2006:  more 787 super jumbo orders vs. Airbus’s more efficient A-380
Changed strategy and design
Different production process
Smaller plane (787 Dreamliner) 
Airbus
EU Government owned and subsidized
Won competitor battle with Boeing between 2001 & 2005
Responded to customer demands with more efficient A-380 aircraft


Nature of Competition:  Basic concepts
 Strategic Competitiveness:
Achieved when a firm formulate & implements a value-creating strategy
Strategy Integrated and coordinated set of commitments and actions designed to exploit core competencies and gain a competitive advantage

Competitive Advantage (CA):
Implemented strategy that competitors are unable to duplicate or find too costly to imitate

Above Average Returns(AAR):
Returns in excess of what investor expects in comparison to other investments with similar risk

Risk :Investor’s uncertainty about economic gains/losses resulting from a particular investment

Average Returns
Returns equal to what investor expects in comparison to other investments with similar risk

Strategic Management Process (SMP)
Full set of commitments, decisions and actions required for a firm to achieve strategic competitiveness and earn above average returns

The 21st Century Competitive Landscape:
Pace of change is rapid
Partnerships created by mergers & acquisitions (M&As)
Other CL characteristics:  Economies of scale, advertising budgets not as effective as before, change in managerial mind-set from “traditional” to more flexible and innovative

Introduction:  The Competitive Landscape (CL)
Hypercompetition – extremely intense rivalry among competing firms, characterized by
Escalating & increasingly aggressive competitive moves
Assumptions of market stability replaced with notion of INstability and change
Two primary drivers of the competitive landscape:
  • The global economy 
  • Technology

  • The Global Economy
Goods, services, people, skills and ideas move freely across geographic borders
Europe, through the European Union (EU) is the world’s largest single market
EU vs U.S. GDP:   35% higher 
Emerging major competitive forces:  China & India
In summary:  globalization increased economic interdependence among countries as reflected in the flow of goods and services, financial capital, and knowledge across country borders

  • Technology and Technological Changes
3 categories: 
1. Technology diffusion & disruptive technologies:
Technology diffusion 
Perpetual innovation: describes how new information-intensive technologies are replacing older forms
Speed to market may be primary competitive advantage
12 – 18 month timeframe to gather info re: competitor R&D
Disruptive technologies
Technologies that
Destroy value of existing technology
Create new markets

2.The information age
Dramatic changes over last several years
Major technological developments:  computers, phones, artificial intelligence, virtual reality
Internet provides infrastructure for information anytime, anywhere
 3:Increasing knowledge intensity
Defined as information, intelligence & expertise and is the basis of technology and its application
Gained through experience, observations and inferences
Strategic Flexibility – set of capabilities used to respond to various demands and opportunities existing in a dynamic and uncertain competitive environment

 Industrial Organizational (I/O) Model of Above-Average Returns (AAR)


Basic Premise – to explain the dominant influence of the external environment on a firm's strategic actions and performance


 Industrial Organizational (I/O) Model of Above-Average Returns (AAR)
Underlying Assumptions
  • External environment imposes pressures and constraints that determine the strategies resulting in AAR
  • Most firms compete within a particular industry/segmentControl similar strategically relevant resources Pursue similar strategies in light of those resources
  • Resources for implementing strategies are highly mobile across firms.Therefore any resource differences between firms will be short-lived
  • Organizational decision makers are rational and committed to acting in the firm's best interests, as shown by their profit-maximizing behaviors


Five-Forces Model (Michael Porter)
The 5 Forces includes Suppliers, buyers, competitive rivalry, product substitutes and potential entrants
Reinforces the importance of economic theory
Analytical tool previously lacking in the field of strategy
Determines the nature/level of competition and profit potential in an industry
Suggests an industry’s profitability is an interaction between these 5 forces

Limitations
Only two strategies are suggested:
  • Cost Leadership:THE low-cost leader
  • Differentiation:Customer willing to pay the premium price for ‘being different’Internal resources & capabilities not considered

The Resource-Based Model of AAR  


Basic Premise - a firm's unique [internal] resources & capabilities, in combination, is the basis for firm strategy and AAR
Each firm’s performance difference across time emerges (vs industry’s structural characteristics)
Combined uniqueness should define the firms’ strategic actions
Resources are tangible and intangible

Resources:
Inputs into a firm's production process Includes capital equipment, employee skills, patents, high-quality managers, financial condition, etc. 
Basis for competitive advantage:  When resources are valuable, rare, costly to imitate and nonsubsitutable
Internal/firm-specific resources
  • Physical:Things you can touch/feel = tangible
  • Human:People / employees
  • Organizational capital:Relative to the firm itself

Capability
Capacity for a set of resources to perform a task or activity in an integrative manner

Core Competency
A firm’s resources and capabilities that serve as sources of competitive advantage over its rival

Summary
A firm has superior performance because of
Unique resources and capabilities, and the combination makes them different, and better, than their competition – driving the competitive advantage


Vision 
Picture of what the firm wants to be What the firm ultimately wants to achieve
An effective vision statement is the responsibility of the leader who should work with others to form it
Foundation for the mission

Mission

Specifics business(es) in which firm intends to compete and customers it intends to serve
More specific than the vision


Stakeholders




Basic Premise – a firm can effectively manage stakeholder relationships to create a competitive advantage and outperform its competitors

Stakeholders are individuals and groups they can affect, and are affected by, the strategic outcomes/performance a firm achieves
Three (3) classifications :

Classifications of Stakeholders 
  • Capital Market Stakeholders:
    •  Share holders
    • Major Suppliers(e.g. Banks and Creditors)
Expect returns commiserate with risk accepted by investments
Higher the dependency relationship, the more direct and significant firm’s response
  • Product Market Stakeholders:
    • Primary Customers
    • Supplicers
    • Host Communities
    • Unions
              The 4 groups benefit due to competitive battles
  • Organizational Stakeholders:
    • Employees
    • Managers
    • Nonmanagers
       

Strategic Leaders
People located in different parts of the firm using the strategic management process to help the firm reach its vision and mission
Decisive and committed to nurturing those around them
Create and sustain organizational culture
Organizational culture emerges from & sustained by leaders
Complex set of ideologies, symbols and core values shared throughout the firm
Affects leaders/their work which in-turn shapes culture
Influences how the firm conducts business

The Work of Effective Strategic Leaders:
Work long hours.Must be able to “think seriously and deeply…about the purposes of the organizations they head or functions they perform, about strategies, tactics,…..and people…and about the important questions … they need to ask.”

Predicting Outcomes:  Profit Pools (PP)
Anticipates their decisions relative to the PP
Entails the total profits earned in an industry at all points along the value chain

Strategic Management Process
Rational approach used by firms to achieve strategic competitiveness and earn above average returns (AAR)